Diving Equipment Order and Purchase Policies
Diving Equipment Conditions of Use
Diving is a potentially hazardous activity, that if practiced incorrectly or with incomplete planning and procedures can expose a person to considerable risks including serious injury or DEATH. It requires specialized training, equipment, and experience. DESCO recommends the guidelines established by the Association of Diving Contractors Consensus Standards for Commercial Diving Operations, as well as OSHA and USCG Federal Diving Regulations.
NOTE: No standard will ever exist which can substitute for common sense, sound judgment, and a continuing concern for maximum safety.
SAFETY IS NOT A RULE BOOK. IT IS A STATE OF MIND.
Every new diving helmet shipped by DESCO Corporation is as safe, reliable and simple to operate and maintain as possible. You can expect many years of trouble free service if you properly handle and take care of your DESCO diving helmet. However, even with this being said, the simplicity and reliability of our diving helmets should not lull a diver into complacency. All of our diving helmets should receive regular care and maintenance to keep them in top condition.
DESCO diving helmets are designed with the best combination of attributes providing all around satisfactory performance. No diving helmet should be “field modified”. DESCO will work with you to customize a safe and reliable modification if special requirements are needed. We have always been sensitive to the needs of the diving industry as evidenced by the variety of diving helmet styles we offer. DESCO continually strives to make diving equipment better, safer and more user friendly. We welcome comments and suggestions from diving companies, regulating agencies and especially divers, whose safety is our ultimate goal.
Ordering Diving Equipment
DESCO accepts orders by telephone, fax, e-mail or online on our website. Telephone orders are accepted from 7:00am – 2:00pm Central Time at 414-272-2371. Fax and e-mail orders will be processed the next business day after receipt. Or shop all of our deep sea and commercial diving equipment conveniently online with our secure online shopping catalog.
Diving Equipment Pricing
DESCO reviews our pricing at the end of each calendar year. If and when warranted, price adjustments are made at the time and a new pricelist is issued to be in effect on January 1st. Please verify the price of an item at the time of order. DESCO reserves the right to change prices without notice. DESCO maintains an online catalog and a secure e-commerce store. Information and pricing for products not appearing on this website are available by request. All prices quoted are FOB Milwaukee, WI. Additional charges for shipping, handling, insurance, etc. will be added to the final invoice total. If you require a quote of the invoice total cost in advance please specify when ordering. Please provide a “ship to” address for calculating the shipping charges. DESCO reserves the right to change prices without notice so it is advisable to confirm a listed price before ordering. Please see our retail pricelists for current information.
Diving Equipment Payment Options
DESCO accepts payment by check, MasterCard, Visa or UPS COD. Preferred payment for overseas orders is by credit card of bank wire transfer. International orders paid by check will be held until the check clears our bank.
Diving Equipment Shipping Policy
In stock items will ship within a few days contingent on payment arrangements. Invoices with “out of stock” items will be held until a complete shipment can be made unless otherwise requested by the customer. Delivery times will depend on carrier and delivery type selected. All domestic shipments are by UPS or U. S. Mail unless an alternate shipper is requested by the customer. UPS next day, second day and Saturday delivery are available. Overseas orders will be handled by U.S. Mail Parcel Post or a freight forwarder. DESCO will drop ship for $25.00 per package. DESCO charges a $7.00 handling fee per package.
Damaged Diving Equipment Shipments:
If you receive a package from us with apparent damage, make sure the delivery driver notes it before leaving. Contact DESCO and the shipping company immediately so the package can be inspected and a claim filed. Since you have the package in your possession it must be inspected at your location. Further transport of the package before inspection will null a damage claim.
Diving Equipment Company Customer Service
DESCO Corporation is committed to providing the best products and support to all of our customers. We work with our customers to resolve any issue with a DESCO product. DESCO welcomes input from our customers on improvements to our products and ideas for new products to fill everyone’s needs. Two major examples of customer suggested changes we’ve made were the adoption of the double exhaust valve and the double air inlet elbow on the Air Hat. All suggestions are considered and those which will enhance safety, functionality or the value of the product will be adopted. Not all suggested changes are adopted as they may not be applicable or acceptable to the majority of customers.
DESCO Dealer Application and Terms & Conditions Forms
Are you a diving equipment retailer interested in becoming a DESCO dealer? Being a DESCO dealer gives you access to our full line of commercial diving products, classic diving helmets and Viking Drysuits. Please download and complete the dealer application and terms and conditions form. Send the completed and signed forms to DESCO via FAX: 1-414-272-2373 or by mail to: DESCO Corporation 240 N. Milwaukee St. Milwaukee, Wisconsin 53202.